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Our customers

Customers' comments

"We are an advocacy organisation that helps people with learning disabilities to have a stronger voice. Keith updated our website to make it more accessible: all pages are in a simple to use Easy Ready format, meaning that people with a learning disability, as well as others, can use our website effectively.

Keith was professional and easy to deal with and is still helpful when we require regular updates."

Will Davies Director, Lewisham Speaking Up

"Keith has provided easy read versions of a number of our documents. His work has been professional and has provided us with documents to print, for email and for our website. He has also recently provided us with audio versions of our documents to ensure that we are reaching as many people as possible."

"I would recommend Keith for producing accessible information"

Helen Tridgell Head of Marketing and Fundraising at the Disabilities Trust

"Keith helped us communicate the Care Act 2014 changes by providing easy read material for engaging with residents and helping them to understand local policy changes.

The materials Keith produced for us were well utilised and made complicated subject matter accessible."

Glen Oldfield Care Act Project Officer, London Borough of Barking and Dagenham

"Keith provides ongoing IT support at our office in Lewes, and is helping us to develop a new website for our expanding business. Keith has been a very welcome addition to our team of freelancers; he is very flexible and responsive to the varying needs of our business, and we would recommend him to others looking to outsource their IT support."

Keith has been a very welcome addition to our team of freelancers; he is very flexible and responsive to the varying needs of our business, and we would recommend him to others looking to outsource their IT support."

Cate Chapman Managing Director, Ecological Land Cooperative

"Keith is very easy to work with and sorted out my website beautifully. He communicated promptly and clearly and created just what I had asked for."

Claire McAllister Jazz vocalist

"Keith has worked with us to develop our accessible website. He gave clear advice and great ideas, which has resulted in a website we are very pleased with. Thanks!!"

Beverley Liver Director and co-ordinator at Learning Together NorthWest

“Keith Aubrey's working process has been a privilege to witness and engage with. He has enormous flexibility that was brilliant for someone like me, who changes their mind often... Being completely unfazed by that and also the moments when I suddenly remembered extra components that needed including.

What really stood out for me were the creative touches he brought to project, and that coupled with the ease with which he worked the technology allowed for so much exciting stuff to fluidly and quickly develop.

I always thought that starting a website would be a difficult and convoluted affair, but he cut through it all, always listening to my needs; and here we are, it is splendidly done and almost painless too!”

Talulah Miers Artist and writer

"Keith has played a vital role in starting and building our web site with thoughtful design. His experience working with people with learning difficulties has led to many helpful and appropriate suggestions. He is brilliantly fast to update and respond with all ideas and changes and makes himself readily available for any questions and/or support.

He keeps us technically up to date, making our website accessible on all formats without prompting, and a complete pleasure to work with."

Roz Anderson Parents Project Worker/Advocate at the Elfrida Society

"Keith helped to redesign my web site and trained me in the skills I will need to change and update the site.

Keith has a very comprehensive understanding of the principles of web design and was able to convey them to me at the right level for my IT skills.

I am very grateful for Keith's help and because his work is of the highest standard, would recommend him to anyone either needing fresh ideas to update an existing web site, or a completely new web site."

Lorraine Windsor Owner, The Social Matrix Limited

"I approached Keith Aubrey and Piotr Obal to undertake a piece of work for Greenwich Day Services for people with learning disabilities. We were looking at undertaking major service changes and looking at ways to communicate the changes in a visual way to people who use our service.

We wanted an accessible DVD which we could use as part of a rolling programme of consultation sessions. Keith and Piotr understood exactly what we were looking for and set about filming and compiling a DVD to show to people to help them understand what changes we were making and how they could choose to do different things with their days if they wanted to.

We were difficult customers and wanted changes and edits continuously. Keith and Piotr were responsive and flexible and could not have been more helpful every step of the way. Their experience of making communication accessible for people with a learning disability is clear and we are very happy with the final product."

Claire Monmirelle Day Services Resource Manager, London Borough of Greenwich

"We are grateful to Keith for setting up our site - it is the envy of other law centres!  His work is accurate and fast, we appreciate his ideas on how to make improvements."

Kathy Smith Chief Executive, Cross Street Law Centre

"Working with Keith has been a fantastic experience, When Keith came to us, we had no web site and no idea how to create one. Keith came up with really creative ideas and the site he put together was just what we needed.

The web site has been very important in publicising our service and building our reputation. It has also enriched our contacts with funders and other organisations. Funders are able to see what we offer and several have as a result asked us to apply for their grants. Other organisations have found us through the web site and these contacts have led to partnership work or an exchange of expertise and skills. I would recommend him without hesitation."

Eleanor Gibson Director, Advocacy for Older People

"I approached Keith regarding development of a new web site after he was recommended to me by a friend. I had no prior knowledge of web site design and found Keith extremely helpful with talking me through the basics. He helped me with visuals and structure, as I had no idea what my site should look like.

It was a pleasure to work with Keith and I was really pleased with the end result. I have received lots of enquiries through the site and it has really helped with my profile as a therapist. I can also send people to my site for general information so they have an idea of what to expect before meeting me."

Gail Richards Hypnotherapist, Cornwall

"Keith's work at Working with Words was of the very highest quality.

Keith pushed the frontiers of Easy Read design and information for marginalised and hard to reach groups forward with every job he did at Working with Words.

This in itself is impressive, the fact that he worked totally alongside and in genuine partnership with learning disabled people as he did it was nothing short of remarkable.”

Pete Le Grys Co-founder of Photosymbols

"I have worked with Keith on a number of projects over the years, making information more accessible to people with learning disabilities. His creativeness and ideas are an inspiration.

He has got a great understanding of how best to communicate with both his customers and people with learning disabilities. When we have worked together I have always found him to deliver his work in a professional way and importantly - on time."

Kalle Hogh Outreach Development Worker, London Borough of Greenwich

"Keith set up our web site from scratch. His creative ideas have produced a fabulous web site, we are really proud of our web site, it is easy to use and looks wonderful."

Kathy Smith Chair, Friends of Shrewsbury Park

"I have known Keith for many years. In the 1990s I ran a music agency in Greenwich and was lucky enough to work on a number of recording projects with him. I moved to St Ives in Cornwall just over ten years ago and as well as running a bed and breakfast I began to develop a career as an artist.

When I needed a web site Keith was my very first port of call. I knew he had all the right qualities for a technophobe like myself! Patience, creativity and a great deal of knowledge. Keith helped me through every stage of designing my web site,

He tailored it specifically to my needs and was able to include music, photography and showcase my art projects. Keith made the whole process enjoyable and pain free and I was really impressed with the results."

Katrina Slack Artist, St Ives, Cornwall

"Keith has an impressive record as a guitarist, songwriter, instrumentalist and composer. His range and knowledge of musical genres is vast and his ability to collaborate with a diverse group of people to bring about something fresh and original always impresses me.

He knows his way around studio technology whether it is cutting edge musical software or the more traditional methods of studio technology. His ability to work with others in a sensitive and nurturing way means that whether the project is film, theatre or record - he gives his all and brings out the best from musicians and performers while staying attuned to the needs of the project."

Paul Golding Owner, This Digital Chamber Music Company
Portland, Maine, USA

Keith has been designing my website for over ten years now. He’s efficient, intuitive and easy to work with. I would highly recommend his work. A diamond!"

Liz Fletcher Jazz vocalist

"Keith apart of being an extremely versatile musician with his 'Otherness' projects is an experienced composer/music producer delivering music and sound editing for films and video in a wide range of genres (film/drama, educational and community).

I've worked with Keith on several projects where his music productions were always excellent!"

Piotr Obal Film maker, editor and facilitator

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